Semantic analysis decrypts data and uses natural language for HR
Voice recognition and digital technology
Chatbots capable of handling both text and voice are now everywhere. Support centers can provide service 24/7 thanks t...
Pascal Pezard
The key factors for the success of the Design Thinking method
Design Thinking is a proven innovative collaborative method first developed at the Stanford Design School in the 1990s and then popularized by the IDEO design a...
RPA trends in HR: Robots for a new HR experience
IT departments are already familiar with Robotic Process Automation and now support, including HR, is becoming interested in RPA to automate its business proces...
Design Thinking or innovation focusing on the user
The user experience has become the essential entry point for all applications, both personal and professional. Initially meant to ensure the engagement of emplo...
The arrival of ‘bots’ in the HR function
Often, without knowing it, we have been invaded by 'bots' or robots. Facebook announced that 34,000 bots had been created since the launch last April of a progr...
Pascal Pezard
Sopra HR Lab
I am passionate about people, new HR technologies and practices and I focus on innovation and creating and deploying digital solutions for HR. Sopra Lab’s purpose is to promote innovation by providing an agile methodology and a technical environment, by encouraging collective intelligence, creating conceptware and prototypes and bringing ideas to fruition. Innovation has been the focus of my professional career for over 10 years!